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Return policy

Because of the nature of the products they cannot be returned or exchanges! All sales are final! If you are unhappy with a product please email me to, I will be happy to help you.
If you have questions about my products or you are allergic to any plant or natural ingredient, I encourage you to contact me for product recommendation based upon in your individual needs or utilize de sampling program offered by many or my retails partners or in some of my online offers.

All orders ship within 2-4 business days of purchase.

Late or missing product (if applicable)
If you haven’t received a product until 10 days business days, please send us an email to

Exchanges (if applicable)
With pleasure I will replace your items if they are defective or damaged. If you need to exchange it for the same item, send me an email to, by latest 36 hours after receiving the products. Please include a copy of your receipt of purchase and attach a picture of the damage or broken products and I will take care of you.
I will send you a replacement product upon receive of this email.

Please read the complete list of ingredients for each product before making your purchase. Martha Sierra Terre & Beuté can not be held responsible for any issues resulting from allergies.